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5 star ratingBill G.I had Southwest HVAC install a Heater, Air conditioner and new duct work in my house.  Tommy was the project manager. He came to my house, provided an estimate, and put my mind at ease about the project. I received 3 quotes from various HVAC installers.  After reviewing and comparing estimates, I decided that Southwest HVAC was the best value for the system specifications I wanted. I like the Trane System best. Tommy was knowledgeable, personable, and was not utilizing any high pressure sales tactics, which would have upset me.Tommy was able to get the job scheduled for the following week. A few days before the system was installed he did a walk-thru with me on what was going to happen before the install and what parts they would need to complete the install.  This was to make sure they had everything they needed to complete the project on time. When it came time for my HVAC install, the team showed up on time and got working. They pumped out a full HVAC install; compressor, furnace, ducting in just 2 days! I couldn't be more pleased with the quality of work or the technicians who came to the house. The installer was great; he was courteous, good-natured, and obviously quite skilled and explained everything they were doing. The installation went smoothly and according to schedule, which I appreciated.Tommy and Edwin made sure to stop by every day or so to check in on the status of the install. They worked diligently and took care to clean up after themselves throughout the day.   After everything was installed, they invited me up to the attic and showed me every piece of my new system and how it worked. We said our goodbyes and I enjoyed my first evening with fully functional central heat and air.Seriously, these guys do top notch work and make sure to take care of their customers. It's not unusual for a contractor to finish the job and disappear immediately after, never to be heard from again. Southwest HVAC will not do that to you.From start to finish, Southwest HVAC was easy to deal with and this was a good experience. The units themselves look great, are quiet, and are a big improvement over what I had previously.If I ever have to have another unit replaced, I will call them without question.  Thank you to Tommy and the techs that did the install!

Bill G. Avatar
Bill G.
12/16/2018
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