great price, great service!!mark come in perfect timing, price is good!and i am happy!!!
This review is really late, but I wanted to write it because Southwest HVAC did such a great job. I hired them to install a new furnace in my attic (the old one was in a downstairs closet), and to install new central air conditioning (with all new ducting and vents). As everybody else has said, Julio was awesome, their price was good, and their workmanship was great--and fast. We had them pull permits, and everything passed on the first inspection. Julio and his crew went above and beyond my expectations. I highly recommend this company and will definitely use them in the future if needed.
We called Southwest HVAC on a recommendation from my brother-in-law. He thought highly of the service and was pleased with the price. We got Tommy as our project manager. He was knowledgeable and straightforward. He advised us on what we should and shouldn't do and never tried to upsell. The prices were resonable too. So we went with getting our new AC system through southwest. Tommy told us what we were going to do so there were no surprises. The day of the install, Tommy even came by to check up on the progress. His best quote was "I hope I don't see you for a long time" basically not because he wasn't friendly, but because if we ever saw him again, that would mean we had a problem. The installation was fast and we are very happy with our product. The transition was seamless and now we have a great air conditioning system that we hope lasts for a long time.
Bottom line, you will be extremely satisfied using Southwest HVAC for a new HVAC installation. Now for the details...My HVAC went out 2 weeks ago. My wife and I discussed repairing the unit, but at 19 years old, it was wiser to replace it. Given the huge cost with replacing an HVAC, we had 5 "near-peer" contractors come and provide quotes. Below I'll cover Southwest HVAC from the quoting, installation, and service perspective.Quoting:Angel is awesome. Of all the folks that came out, he was by far the best. He actually went into the attic, took measurements, drew up the house while he was still here... and provided a quote immediately. Three of the other companies did not provide anywhere near this level of professionalism and attention to detail when quoting. In the end, the quoting and service that Angel provided was exceptional. Oh, and the quote was (in my opinion) very reasonable.Install:Our family decided on installing a 4 ton packaged TRANE. The gents (Edwin, Alex, Eduardo, Miguel, Antonio, and Angel) all showed up 20 minutes before the designated time (for both of the 2 days they were here.) They did a walkthrough and got right to work. They removed my old HVAC, prepped the area, had the HVAC removed and replaced, extremely efficiently. The install in the houes was also done with great care. Miguel actually held a big bucket to ensure all debris was captured as new holes were cut. The guys treated my home with respect, wearing booties, covering items with plastic, and putting down blankets. I'm pretty OCD, but they were on top of it. Honestly it was a very efficient and effective installation!Service:From quoting through installation, the guys were great. Phone calls, texts, emails, you name it - they were on top of it. I enjoyed speaking with the guys while they worked, and I appreciate that they allowed me to stalk them (sorry Alex!) as they explained so many different things to me. I feel like I'm 10% qualified to do my own install now! Truly... I believe you will not be disappointed with this company. I highly recommend them, and should a need arise in the future (like for the grandparents house), we *will* use them again.Thank you Southwest HVAC!
After researching and visits from three different companies, we were fortunate to find Southwest HVAC over 6 years ago. We had our 25-year old AC condenser upgraded (and relocated from the patio to the roof of our home). Southwest was not only more reasonable but more innovative. These folks didn't need 'heavy equipment rentals' to get the job done, only creativity and know-how. We decided on a 'service contract' then and there-which we NEVER do- so we knew we'd continue to receive the service we could depend on and TRUST. Everyone from the office to the service team in the field are conscience, personable and efficient. This visit, it was Fabian who handled the service call. Texted before his arrival letting us know he could show up early!! [Who does that these days?? :) ] Polite. Professional. Thorough.Quality across the board. Thank you, Southwest HVAC!
The best experience we've had hiring a company to work on our home. They were amazing, especially Tommy. He provided all the details we needed to make a decision, recommended a Daikin variable air conditioner/furnace system that met California's strict qualifications (other companies said Lennox was the only one available - Daikin has a better warranty), was a great project manager, responded very quickly to all communications, and stayed on top of the project once it started. We really appreciated that he knew specific permitting issues for the city we live in. Southwest was not the lowest bid, but the installation techniques, the superior product offerings, and Tommy's knowledge and the level of detail provided during the estimate is what sold us. They did not disappoint. All of the guys that worked on the project were amazing. Worked quietly and efficiently and almost finished a day early, but Edison scheduled maintenance that turned of the power off, so the unit couldn't be tested, nor the wi-fi thermostat set up. The Daikin unit is incredibly quiet and our home is so cool! I'm sure if we need anything in the future they will be there to take care of it.
About 3 weeks ago Southwest completed the HVAC installation at our home in Long Beach. Ours was a particularly challenging installation due to the low pitch roof at our home. We were relocating the heater to the attic space and adding air conditioning. Over the last year we had 3 other contractors tell us that there was no way we could fit a modern HVAC system into our low profile roof space without modifying the roof itself. Southwest took careful measurements and assured us it would fit. We were skeptical but hopeful as we really wanted to move the heater to regain some space as part of a larger remodel. The installation went smoothly and the system has been performing really well for us. The company did a good job on the installation, had great communications with us and delivered what they promised on time. Southwest is probably not the cheapest provider in town but we felt the price was fair and the service was professional and very competent. Thumbs up.
When I called southwest, I spoke directly to the owner who was very honest and trustworthy. He scheduled an appt for the next day. They sent Ryan, who was an excellent service guy. Backstory: I had a different company come out and charge $150 for an AC tuneup and all they did was a visual inspection then wanted to up-sell me and charge outrageous prices to clean my coils @ $380 per unit (I have two units). So I called Southwest hvac to compare prices and they quoted half the price @$165/unit for cleanings. Then once Ryan got here, he ended up cleaning my coils for free because he said they weren't that dirty. So I signed up for a 2 yr service plan where they clean coils and replace filters once/yr. for $300. So that's only $150 per year to replace filters and do cleanings during the tuneup + 20% off all other services. That's a good deal and a super honest company. I searched around and after finding these guys, I wouldn't go anywhere else.
I really appreciate the time, care, professionalism and respect that Southwest HVAC showed me and our home. They came out for a AC change out and the crew worked very hard installing the unit, running new lines and making sure that it would keep us nice and cold in the summer. Really great bunch of guys. The manager even stopped by and walked the entire job to verify things were done to Southwest Standards. Thanks folks, we look forward to using this all summer.
Excellent communication and service from beginning to end. Angel Meza and the rest of the Southwest HVAC crew provide 5 star service and do not play any games or gimmicks. The installers are friendly, professional, and most of all clean! Big thanks to Rodrigo. Definitely recommend Southwest HVAC!
i do Property management for a large company in the greater Los Angeles area i use southwest hvac for all my replacements and repairs they are a professional company easy to deal with and very well priced Angel Meza is a professional honest respectable gentlemen i found him online and gave him a call he was at my building the next day needles to say i gave him the job the work was done quickly neatly and professionally i have used him many times since and will continue to use them for all my HVAC needs
We are very happy with the installation of our AC Unit. The team was able to successfully install the unit and all vents in the timeframe they quoted. AC is a must in this heat, I'm glad we didn't wait any longer.
After my house was fumigated for termites, the gas company came out to the home to turn on the gas and inspect my gas appliances. The guy informed me that he thought the firewall was cracked on my wall heater and that I would need to contact a heating AC specialist. Julio Hernandez from Southwest HVAC came to my home and thoroughly inspected my entire heator. He took the time to explain what he was doing and showed me there were no cracks. He lit up my furnace, waited to make sure that it was working properly and to my surprise, there was no charge.
I was very pleased with the level of service Southwest provided to my family and I.We were looking into repairing our current unit which was at least 20 years old. The tech explained all the pros and cons for my existing unit. We ended getting a unit and we are totally satisfied! Our electric bill was almost cut in half. Thanks Southwest for all of your great help and advise. Juan Mercado Long Beach CA
We were able to get a quick appointment after purchasing a new home. Fabian was kind and courteous from the moment he arrived. He explained the problems with the heating and ac unit so I could understand and discussed the age of some of the parts. I would call them again for any problems. Great customer service
Angel did a great job organizing all the aspects of the installation. Once I signed and had my dates on the calendar, they stuck to it sending Fabian and Edward who typically do maintenance and inspections. It was a very reasonable price considering how extensive the project was, and just in time for the first heat wave of the summer.
I had a wonderful experience with Southwest HVAC. They installed a new furnace and air condition in our home last week. They were careful not to get in your way. They clean up completely after themselves, wherever they work. They pay a lot of attention to detail and the quality of their work. They installed new ducts in my bathrooms and even managed to put a new duct in my kitchen, where I needed the AC the most:) I'm so happy, thanks to Julio and Izzy for accomplishing this. The team is extremely professional and courteous, great guys! Edwin and Peewee I miss you guys, thank you for your hard work and fabulous job! It was a very pleasant experience and I would highly recommend them.
This is my first review on Yelp!Excellent company!!! Called for a full installation of a hvac system in our new home . The project manager Albert came the same day at a time when my husband could be here after work. He walked us through everything we need to know and things we didn't know. He checked our attic and ask me where I wanted the vent and things and when I explained I didn't want the system on the roof he accommodated my request. Which I will say some of the other bids we got didn't want to do. We got 4 other bids and they seemed the lowest, the most knowledgeable,and the nicest company. Did not try to up sell or talk me into anything. The crew that installed was awesome! Johnny and I believe Fransisco were very nice they arrived around the same time everyday. They covered furniture and laid drop cloths on the floor.They cleaned up after themselves when they were done every day which is a big plus.i would recommend this company to anyone who is looking to install ac. They started when they promised ,finished when they promised and you only pay when they are done. A very nice and professional company.Now I'm happy and cool as a cucumber, bring it summer!!:) thank you southwest ac!!
Had new HVAC system installed just in time for summer. Staff did an excellent job on installation of new equipment after Tommy went over every detail meticulously. Turns out the icing on the cake is that they are very competitively priced too! Multiple crews means they can get to you quickly when needed. They set the Gold Standards of the industry for all your HVAC needs! Many thanks Southwest!
I have to agree with the other exceptional reviews; Southwest is great. The service technician, Mark, arrived as scheduled (and we were updated regarding time). He was knowledgeable and identified the problem efficiently. He had to order the part so he was back the next day to do the repair. He was able to explain the costs, which Southwest was completely transparent about. He did a good job. They scheduled the second visit to fit our work schedules. I won't hesitate to recommend them.
At first I wrote these guys a negative review, which ultimately was the product of a miscommunication because of some staff turnover they had. Since then the owner himself helped address the issue and correct the deficiencies. Things happen, people change jobs, and life moves on. Sometimes the consumer gets stuck in the middle. The fact that they, months later, returned and fixed everything shows me that they do more than just get a sale and forget about the client later. They make sure that the job is done right. So for that and their efforts I had to give them 5 starts, I couldn't justify leaving them a bad review because of some ex employee issues especially not after they fixed it. Communication is key, but it takes both sides to come to the table to find solutions. Thankfully southwest did just that. Customers can be crazy at times and expect things to be done way beyond what they are guaranteed or way outside of the agreement they signed. I understand that and was not going down that path with what I was expecting. Thankfully they agreed and as I said many times before corrected all of our issues. A+ job in the end.
I bought an old house and went with Southwest HVAC to update it from the old floor/wall heaters to central heat/air. Right off the bat Southwest gave me the best customer service experience by far out of the companies I had in to quote the job. They were priced competitively. They offer the option of Trane equipment which has very high ratings in Consumer Reports. It also happened that they were available to do the job right away, as I only had a few weeks before I was moving in and wanted it done before then.Back to the customer service- Julio is the man. He is super responsive and on the ball with communication. He always got back to me promptly with answers to my questions both through email and phone calls. He reformulated my quote multiple times as I asked for equipment brand and model # changes. I asked if they would put in a Nest thermostat instead of the quoted one, they did. He was never impatient (and believe me I have tested the patience of some of the workers I've had in while I try to navigate updating things I know little about). When we gave him the final go ahead he had a crew ready to start immediately and they finished everything in 2 days. The job got done before my move in, even though I had pushed the work out researching what I wanted. The work looks clean. The system works great and we're really happy with it. In addition, they built a new sub-floor where the old floor heater was and patched the drywall where the wall heater used to be. I need to hire someone to blend in actual flooring and smooth/paint the wall, but it was stated up front they don't do that kind of finishing work. The final walk through was thorough and Julio made sure to show me everything they did while he explained it all. He even answered questions I had about household maintenance that were totally unrelated to HVAC. (He showed me how to light the pilot light on my water heater, which it is kind of embarrassing to not know how to do that, but I have never owned a house before!)I was impressed with Southwest HVAC. They are very professional and were great to work with.
just got my new AC unit added to my current furnace, weather here in LA is hotter then the past years and expected to get worse so we decided on adding AC to our system. I called and their receptionist were very nice and set an appointment up the same day. their Project Manager called me 30 min before to let me know he was on his way, I loved that. once in my home he looked at my furnace and vents to make sure they did not need any repairs and gave me a quote. the price was not the cheapest out of 3 quotes but I loved their reviews, loved what they offer as a company and loved the way they treated me my family and my home. they are SUPPER CLEAN and fast. thanks Southwest
Excellent company. I had another HVAC company look at it first, and the other company claimed it would cost a lot more to fix our central heater problem. Mark came by and handled the issue in 30 minutes. He was extremely knowledgeable and helped me understand what caused the problem with our heater in terms I could fully understand.Every question I had it became clear Mark was very highly trained and knows his stuff. The reviews on Yelp are accurate. I'm skeptical when everyone gives a company good reviews, but Mark and Southwest HVAC have proven to me they reflect the quality of their service and the high reviews are indeed accurate. I will only use this company for any HVAC concerns in the future. Thanks for the great service and peace of mind!
Great customer service. From setting up appointment to the actual service provided by Mark O. I had a couple questions prior to my service which were promptly answered. Also, Mark was courteous and professional.
My wife and I were in the market for a central air system we moved in to our house last year and we powered through last summer by using a portable AC unit in our bedroom and pretty much just staying in there all summer. This year we new we wanted an HVAC system. We had a few consultations come to our house and give us an estimate. Then we found south west HVAC. Luis was our first contact he was the project manager and he was the one who came out to give us a our free estimate. Luis was awesome he really put our minds at ease talking to us and giving us all the info and details we needed about the job. If you're reading this Southwest HVAC give that man a raise! After talking to him we were super excited about getting the work done he gave us a very competitive price and all the extra work they included was much appreciated. We bought our house from a company that flips old houses. They made it look pretty, but the longer we stayed we realized they did cut some corners. They basically Mickey Moused our heater unit in the attic and didn't attach it properly, but Luis said they could take care of that along with a bunch of other stuff. Fast forward to yesterday they came when they said they would. They finished when they said they would, and they left our house without a trace of dust. Also they worked the whole day with our dog barking at them from his kennel. So props to the team. I couldn't recommend this company more! Oh also one important note the price that Luis gave us from the estimate they gave us from the start was the same price they charged at the end. No changing at all. We really we're blessed by that! Thanks again guys!
My husband and I just purchased our home in Long Beach, and were unable to determine why our AC was not running prior to moving day. We called Southwest HVAC for an appt and Hector arrived the next day, quickly trouble-shooting our attic furnace as the culprit. Though a simple flip of the switch was all it took for cool air to flow, he checked over the furnace for us, replaced the dirty misfit filter, then inspected and thoroughly cleaned our AC unit. At a time where stress is high and the money seems to pour out of our pockets, Hector and Southwest HVAC were a pleasure to work with and very accommodating to our tight schedule, especially in the middle of a heatwave. We definitely got more service and expertise than what we paid for and will certainly call them for our future seasonal service needs.
20 stars if I could. From beginning to end to continued service, this company is top notch. I had my system installed a couple of years ago. Recently on what appeared to be one of the hottest days this summer my system went out. Julio sent a tech out and fixed the problem prior to me getting home. Thank you for the great service!
These guys were amazing! My AC was not cooling anything. I called on a Wed during an awful heat wave, they came out the next day. There were a few issues with my unit, and I had to leave it turned off for a night, but they were right back the next day at exactly the time they said, no appt window the next day. They knew my dog and I were miserable, and they got the unit to cool down the house in no time. I will always call these guys first!!!
Southwest HVAC was professional from the beginning estimate until the HVAC system was up and running. Tommy went out of his way to answer all of my questions, return my Google Nest Box that was left in the truck, and get all the necessary paperwork to me in order to file for a rebate with LADWP. They repaired and cleaned everything that was altered during the installation. You don't have to pay a cent until the installation is complete and the system is running properly. I've never found a contractor that doesn't require a deposit, Southwest HVAC is confident that they will do great work and you can pay them at the end of the job. My friends highly recommended Southwest HVAC to me and I would highly recommend them to anyone.
These guys a very professional and do great work! Julio and his team gave us an estimate that was reasonable and they were excellent about answering our questions.When they installed the new A/C they were prompt, very clean and did an outstanding job. I highly recommend Southwest.
Angel the sales rep came out for a presentation and did such an outstanding job covering all the details of the ac unit we had added to our existing forced air heater. He informed me of all the work that would be done, and made sure his work crew Mark and Francisco would take care of our home. The price was the best of the 3 companies that came to bid as well. I initially had the costco company come out and they were easily quoting 40% more for a lesser unit. I highly recommend Southwest HVAC. They did a very clean installation, and I couldn't be happier!
I just had Southwest HVAC replace the 35 year old HVAC in my Long Beach condo and they did a terrific job. I had 5 companies bid on the job and at first look you would think they were middle to high price, but when I added in the things that the others didn't include in the bid, they were very competitive. Angel was the most thorough of all the representatives that came to look at my job. They were timely, clean, did quality work and completed the job with a team of 4 guys in one day. When they were done Johnny showed me how everything worked. I went up on the roof and he showed me the work and explained what they had done. They used a crane to remove the old unit and put up the new one - I am on the Top floor unit in a 3 story building. See the before and after photos! I would highly recommend Southwest HVAC.
We had 3 quotes for our new heating and A/C system. Of the 3 quotes, only Izzy actually got into the crawl space and went to the back of the attic and checked out what he could. The other two companies peered in and then came down to quote. SW HVAC came back with the best bid by and although another firm said they guarantee they beat, why go with someone who was higher and wants to see what the other guys doing? The third company was interesting in that they wouldn't quote the A/C because they said homes in our area are very difficult to work in and the homes don't lend themselves to easy modifications (huh?, do they only want easy jobs?)Julio and Izzy met with my wife and I, we went over the HVAC systems and we added a air cleaner in addition to a much more advanced filter. Also, they created two zones controlled by Nest thermostats. We didn't realize how bad our heating system was until SW installed our system and it has been like a different home since then. My wife wanted the A/C and although this isn't the right season for it, we'll be ready for it next summer. It was Julio who went into our attic and found a great way to route the copper tubes to the A/C condenser through our home without having to risk it being routed over the roof to the second story. It looks very good.Julio has been nothing but professional and courteous. What I really like is his personal responsiveness. Many times the head of a company will give you their cell number for texting but 9 times out of 10, they never respond to texts. Julio responded to every text in a timely fashion and never forgot what he promised. That is very rare and my wife and I have dealt with many contractors in the past. Their crew is hard working (Joney, Francisco, Johnny, Alex, Alfonso) and will try and stay past quitting time to resolve things before they go home. They are professional, tidy, and lwill eave your home better than before. I would add that whenever we use contractors, get involved so you know what to expect and aren't surprised later.
Let me just say this...if you are shopping around and looking at different reviews, just STOP RIGHT NOW! Trust me, I also shopped around for a COMPLETE brand new hvac install from scratch and the minute Angel knocked on my door, I knew this guy was it. From the minute he offered to slip on shoe covers to come inside my house was already a big deal for me. (The "other guy" just walked in with his dirty boots all over my extra clean house.) Angel walked around the house with me, listened to everything I wanted, and explained the process in detail. It felt perfectly fine to ask every question I had and he made sure to answer all of it. After going over the process, it almost felt too good to be true. But guess what? It was true! The process from beginning to end (about 4 days) was literally flawless. Even my wife was completely impressed by the attention to detail and cleanliness of the team. Johnny took the lead for the most part and he communicates with you all throughout the day. He deserves every bit of acknowledgement on here. Kevin, too. And once everything was all done, Trancito came in to clean up any patchwork, drywall, etc. (He was so good at patching up the wall where my old wall heater was and blending the texture that I hired him on the side to work on my dining room.) Not only was the cost below the competitor, but the level of service was beyond anything I imagined with this level of work. Thanks guys!!
Awesome service, very professional and totally reliable. We dealt with Luis which I highly recommend, he know what he was talking about, and fixed our problem in no time.Thank you again for great service.
It was time for a maintenance so I went with Southwest HVAC because they had good reviews and I now see why.Fabian was on time, very informative and reasonable. I would definitely be using them for future work that I'll be needing down the road. He even reminded of the $50 for $100 deal on Yelp :)Thank you!
These guys were great. We were told by the gas company that our exhaust was leaking from our HVAC and Fabian came out the next morning to repair it and service the unit. The price was great. Fabian was very knowledgeable and kind. Will definitely use them again!
Ductless Mini-Split InstallationWe couldn't be happier with our experienceThere aren't many reviews of Ductless Mini-split system installations on the internet so we were unsure about how many companies had experience installing them. We had 4 companies come in for quotes. One of the things that eased our concerns is that we could tell from the beginning that Angel from Southwest HVAC had personally been overseeing these installations for a while. His knowledge of the details of the process as it would pertain to our individual townhome was apparent, as was his integrity. We trusted that he, and the company, would deliver a thorough, clean and precise job start to finish. A few of the other reps that came in for quotes seemed like reps and only reps and didn't really know the ins and outs of an install. It seemed as though they sold Moini-splits, and knew how to install them generally but had never personally done it. A couple highlights:- They say that they will come in and set up early, and then clean everything up before they leave each day. This is unbelievably true and amazing. There is a lot that goes on during the installation that makes a huge mess. To their credit, at the end of each day, they cleaned the house up spick and span like they were never there. It really helped us relax at night time bc our house felt like our house, not a war zone. You don't think about something like this but trust me, it is a fantastic service they provide. - Finishing Touches. Our townhome is very nice inside with nice clean paint, window trims, crown molding, etc. They make a mess during these huge installations and you worry about them leaving holes or not patching correctly and the work standing out afterward. You dont want to look at a wall and see an apparent mark and say "oh that's where they put the hole" forever. I can't say enough about the skill of the finisher. We had maybe 15 holes in different walls and ceilings during our install and I cannot tell you with accuracy exactly where they were. This guy was amazing, it looks like there was never any work done in our place and these mini-split systems just showed up. I'm a RE agent and I can tell you that this guy has talent, he even matched texture on a few walls. Unbelievable. - Install team. It was a 4-man with one major team captain that oversaw all 4 installers and in our case his name was Edwin. Edwin was Awesome, you could tell he knew exactly what he was doing and what everyone else in the team was doing. He was also a master problem solver. Every home is different, and these guys didn't build the house, so there are going to be unforeseen small issues that need to be worked around in any install. Edwin and his team were fantastic at anticipated and dealing with anything that came up. Angel also poked his head in during multiple points during the install, he was always around and available for any questions or concerns- Their promise. Angel promised when they gave their quote that the quoted price was a final number and we would not pay a penny more no matter what happened. SW HVAC were true to their word. The install, clean up, and finishing touches were all taken care of without ever a mention of an increase in price. They took care of us start to finish. - They even took care of our old furnace. They brought in an asbestos team to remove the furnace and any potential asbestos, and turned the space into a new closet. If you are looking for AC and in our case more specifically a ductless mini-split, you should give these guys a call. They were honest, upfront, and did their job start to finish just how they said they would, and even exceeded my expectations for the project. We now have a very cool Townhome.
OMG!! I totally see why they have five stars! Firstly, they respond with a quickness. Secondly, customer service is great! Angel was my estimator/rep who helped me with everything. He came to my house explained all my options to me, and helped me make a decision that I was comfortable with for my house and my finances. I went with a mini split. I'm a true Californian, I'm freezing once it hits below 60 and unbearably uncomfortable when it hits more than 80 This system has cooled all the common areas in my house as expected and as Angel described. It does cool the bedrooms with the doors open - slowly, but definitely surely. (Plus, we already have individual mini Window AC units that we barely even use now) Lastly, the team that did the installation was amazing. They were polite and professional. Once it was installed they stayed for a good while to make sure everything worked great, which was very considerate of them. When they left, Angel called me to see how things went. A couple days later, he called me just to confirm. I confirmed the systemstill working amazingly. I had my doubts of how it would look in my house too. It's actually not ugly LOL Right on time before the crazy summer, with who knows when this COVID Quarantine will be over. At least my kiddos and I will be most comfortable in our house! TRUST the reviews and you will NOT be disappointed!
I recently had a new heating and air system installed in my home. I initially sat down with a sales manager, Tommy, who explained the process from start to finish. The time to do the work from start to finish was four days. They honored that agreement. The team that installed were on time, efficient, professional and at the end of each day they cleaned up. The system is exceptionally quiet. I would highly recommend Southwest HVAC for any air/heating needs.
Julio and the whole crew at Southwest are professional, efficient, and very competitive. They installed a complete new HVAC system in our house in Malibu and I can totally recommend them. A great company.
We had interviewed several hvac companies to install air and heat in our home. Service and product quality were important to us, so we decided to hire southwest. Through the process, Julio and his staff were easy to communicate with and could be reached to address our questions and concerns. I couldn't be happier to recommend this company!
The Southwest HVAC team were professional, efficiently and nice from start to finish. Angel provided us with a thorough estimate of several options and secured the appropriate permits. The installation team completed the job on time, within budget and kept the house clean. We are happily enjoying our new system and pleased with the approval of the city inspector.
We have been enjoying our new AC from Southwest HVAC for a little over two weeks. We had to remove asbestos wrapped ducts, install AC for the first time in this house and replace and relocate our heater. The estimate was one of the more affordable quotes and we were able to upgrade to the best equipment they offer. I cannot tell you how many people have commented on how quiet our new system is. The crew was polite, knowledgable and left each day only after there was zero mess. Angel Meza came out and was 100% professional. We have already referred three more families to Southwest.
Super happy with the work and service provided by Southwest HVAC. They replaced the entire ductwork in my crawl space, installed furnace and AC unit, completed the project on time with a very reasonable price. The service crew of this company is professional and they take care of the permitting and inspection for you as well. I can't say enough good things about this company, my experience with this company is beyond satisfactory. Thank you, Southwest HVAC!
These guys are so friendly and responsive! We reached out for an estimate and got a speedy response as well as a quick appointment to get an estimate. In the end, we cancelled because our seller decided to handle this for us. But if we need an HVAC company again, they'll be the first we call! Highly recommended.
The original installation and service was great. I ran into a customer service snafu that resulted in a negative Yelp review. Within one day I received a call from the general manager who wanted to correct the situation. He allowed me to explain what happened, sincerely apologized for the problems I had encountered. He reiterated that current and existing customers were to be the priority for his business. They sent their senior technician to my home within 60 minutes of speaking to me, who helped solve the problems I was having with airflow. I feel reassured that I hired a great company that not only does a great job, but that listens to its clients.
I recently had Southwest HVAC install A/C in my home, plus replace my antique furnace, ducts and electrical panel. Basically had everything done. My first contact with Southwest was with Angel. He was very professional, polite, informative; and really is the reason I decided to choose Southwest. The install-techs were Edwin, Mark and Alex and they did an AMAZING job. I have a very small attic with a very small access door and they had to be very creative getting the old furnace out and then installing the new larger furnace. Edwin was so careful removing the molding that framed the attic access door and replacing it when everything was done. They had to install two returns, since the original place for the return was so small. So Edwin installed an additional return in the attic access door...... very creative. Another thing that was sort of tricky about this install was that I didn't have any attic space above my back TV room, so they had to install exposed duct work on the roof. Once again Edwin was very creative about the placement, making sure it's not noticeable from the street level. Julio (he is the owner) and Joe (the install manager) stopped by a few times too to check on the progress and answer my many questions. Julio even stopped by a few days later to install a new thermostat for me. The customer service I received from EVERYONE at Southwest HVAC was the best. I highly recommend them..........you won't be disappointed.p.s. I love my new Daikin A/C........it's so quiet.
Fabian has always taken good care of us whenever we needed our HVAC serviced. He is timely, personable, knowledgeable, and professional.If you need an HVAC service or repair you can trust Southwest and I recommend that you ask for Fabian.