Customer Reviews

I don't usually write reviews, but I need to give a shout out to Giovanni at Southwest HVAC. The heater in the house was not working. We initially had another License hvac company come out to assess the issue for which they quoted us an absorbent amount. We went for a second opinion with Giovanni through a referral who showed professionalism and great knowledge in proper diagnosis especially of our Goodman system. He managed to fix the issue and saved us a lot of money. 100/10 recommend! Thanks Gio!!!

10/10 service, excellent from beginning to end of the process. Had an issue with our furnace, asked the gas company to take a look and they all but made it worse. Called Southwest HVAC, they were out here in less than 48 hours, and they took care of it immediately and it was very affordable. The technician they sent - Erick - was the ideal technician to come into your house. Friendly, knowledgeable, communicated what was going on clearly & in a way that would help us solve future issues. And he loved our dog. What more could you ask for?

The incredible turn around time your company had for a technician to come and evaluate our HVAC system was really wonderful. Not only did we get a time slot the same day for an evaluation of our HVAC but communication leading up to the tech showing up to our doorstep was top notch. Our tech Erick was so professional. He slipped on his booties over his shoes before entering our home which was very much appreciated and went straight to work on our system. Erick explained what our repairs were needed in a way we could easily understand. He tidied up the work area and had us up and running with heat in no time. Erick is knowledgeable, polite and professional and we're so glad we called your company. We look forward to a continued maintenance for many more years. Thank you for a wonderful experience.

10/10 service, excellent from beginning to end of the process. Had an issue with our furnace, asked the gas company to take a look and they all but made it worse. Called Southwest HVAC, they were out here in less than 48 hours, and they took care of it immediately and it was very affordable. The technician they sent - Erick - was the ideal technician to come into your house. Friendly, knowledgeable, communicated what was going on clearly & in a way that would help us solve future issues. And he loved our dog. What more could you ask for?

We've hired Erick twice now and love his work and work ethic. He's on time, easy to work with, and fixed both of our HVACs after power surges from the fire-induced power loss. Great employee. Thanks. Erick!

I requested a heating repair service. Giovanni had a great response time and provided extremely professional bilingual service. I am very happy with the repair. I truly recommend it! Good company service.

Southwest HVAC was able to fix the problem with my furnace after failed attempts by two other contractors.

Fantastic company with amazing service!! This was the only company willing to put vents in my narrow crawlspace. Everyone else tried to get us to put mini splits. Instead we got beautiful central heating/ac with no ugly mini split sticking out Service is next level!! Giovanni is arguably the best, but you are in good hands with anyone there Receptionist who always answers the phone is super nice and sweet too!

We called because our heater wasn't working well. Erick G. came over on time, even early. He was so helpful, knowledgeable and kind. Took care of our problem quick. Thank you Erick!!

Erick, Serviced out unit for winter and he was great! He explained services and being it's of the scrubber unit. Highly recommended.

The tech Erik showed up on time, honest service - only needed the gas pressure to be increased and it only cost me the diagnostic price. Impressed with the service that I also bought a two year maintenance plan. Appreciate the honesty from Eric and from the company

We've had our central unit for 14 years now and it stopped working out of nowhere. We reached out and they diagnosed and fixed the problem all with in the same week. Our technician Erik was amazing he explained everything that was wrong in a way we could understand and fixed everything without a problem. He also gave us pointers on how to extend the life of our unit. Overall great service.

Erick Garcia did an excellent job with addressing my heating issue and I will continue to rely on Southwest HVAC because of his level of customer service and expertise! I appreciate the excellent value of service I received. Thank you!!

Giovani Isais from South West HVAC was outstanding! Extceedingly knowledgeable, competent and trustworthy! For all HVAC needs, you really can't do better than Giovani and South West HVAC!

SW installed our AC. Is performed amazingly. They recently came out and put UC liner and cleaned unit. It’s immaculate. Very professional and courteous, a highly recommend.

Extremely responsive and accommodating. Called one morning with furnace not working and they were able to make special efforts to send someone out the same evening. Tech was polite and knowledgeable, and resolved the problem efficiently. Have used them in the past to install a split system. Same outstanding experience.

I highly recommend Southwest for Furnace & Duct Replacement! I rarely write reviews, but was really impressed with Southwest HVAC. Our furnace was not working, so I called around for a few estimates. From the moment I called for an estimate to the final completion of our furnace & air ducts replacement, Southwest HVAC was completely professional, trustworthy, efficient, thorough and communicated well about what to expect. Pablo, who inspected our current furnace & air ducts was very honest & thorough in showing us and explaining the problems, and what our options were to either fix or replace it. We decided to replace both the furnace and air ducts based on all of the issues. Since it was November and chilly, Pablo even offered us space heaters so that we wouldn't be cold for the two days that the furnace was being replaced. Although we already had space heaters, I thought this was a very nice gesture. Luis (the project manager), then gave us a detailed walk-through of what needed to be replaced, how it would be done and answered all of our questions patiently. He put us at ease with all of his knowledge and experience and addressed any concerns that we had. Luis is genuine, detail-oriented, personable, responsive, good-humored and easy to work with. He has a great work ethic and goes above and beyond to get the job done (even while managing multiple projects at one time). His team started the next day and everyone that came through were very professional, timely, respectful & cleaned up everything nicely. Luis and his team kept us updated on the schedule and what would be done each day. They all did an outstanding job & I would recommend Southwest HVAC if you want a trustworthy team. Don't waste your time calling around other companies, just call Southwest HVAC and request Pablo and Luis if you want a job well done with a great team!

Southwest HVAC was fantastic! We were having trouble turning on our furnace's pilot light. It was an issue that the gas company couldn't fix. So I called them and scheduled a visit. The tech was on time and was able to fix the problem that same day. Very professional company with very good rates!

As always, Southwest HVAC provided excellent customer service. I called in today requesting a quote to relocate my HVAC unit. They were able to give me an appointment today. Angel arrived early and listened to my needs. He then proceeded to tell me that the unit would not be in compliance with safety codes if it was moved where I wanted it to be. For that reason alone, I only allow Southwest to service my HVAC system they are always honest. I never feel like I am being scammed. Thank you, Angel!

We had our AC inspected because it had been a few years and the unit was 20 yrs old. We had a few different people take a look but Luis was the only one that gave it to me straight. He was upfront and honest about what was needed and not needed. He was able to get his guys out immediately to replace the unit and ducting. Great service and competitive price. Highly recommend.

We used this company to replace our ducting, furnace, and AC in our last home. They did a wonderful job. We'll be sure to use them again when we're ready to do the same with our current house. Until that day comes, they always make time to help us with any current needs. Shout out to Fabian who has helped us multiple times! He can fix your AC and talk Pokémon with your kids. This kind of work isn't cheap, but these are good people and we would recommend them.

My AC was busted after the major heatwave. Called Southwest HVAC, since they installed the unit for us a couple years back. Giovanni was the technician sent to us and I am glad that he did. Initial diagnosis confirmed that a few components in the unit was busted and he was able to get all the units replaced (under waranty, fortunately!) We waited a couple days for the parts to arrive and Giovanni came back to re-assemble the unit back to life. I really appreciated his help and Southwest HVAC!

I want to start off by saying that I had the greatest experience and service done by Giovani the senior tech . Prior to calling southwest hvac I had another company stop by to check my heat pump because of poor air flow. They recommended repairs and went with them (I should've done some research) system did not work and decided to split ways with them. Our tech Giovani was Very knowledgeable and pays attention to detail! He wrote down all my major concerns which was a plus for me, shows how much he was paying attention. As he went through his thorough evaluation he checked off all the concerns that were written down and gave me multiple options to choose from. The fact that he did not try to sell me more than what I needed, was the deciding factor of why we chose to move forward with his service! He fully digested the system and showed me exactly what the problem was! Overall Amazing service done by my technician Gio Highly recommend him to my friends and family.

Overall a very good experience. I'm not an HVAC expert but I feel comfortable with the price we paid. We had some follow up work needed to get the system running right but in the end Southwest HVAC came through and delivered all that was promised.

Today I had a maintenance visit done by Erick Garcia. He was very professional, respectful, thorough, with good workmanship skills. He did a deep clean as well which should extend the life of my unit. Southwest HVAC did an excellent replacement of my HVAC duct system 1 year ago. They are the best company for HVAC in my 35 years of home ownership, and believe me, I have tried others. Finally a company I can trust including an excellent technician. Southwest hires the best.

We’ve been behind on the service on our mini-splits. Erick came to the rescue. He put in some solid work and made the compressor look practically new. We appreciate the extra effort it took to do this job right. That’s the reason we keep going back to Southwest HVAC.

Erick was great! He carefully inspected and cleaned our HVAC system, gave reasonable recommendations on further upkeep. He also has a great personality! Very happy with his job, ended up subscribing to their yearly maintenance plan since our system is relatively new and is in a good condition.

Highly recommend! Project manager Angel was very knowledgeable and helpful. Quality service.

I had a heat pump installed at my place in July. It took a few days and Raul and the rest of the team ensured I had the best setup for my floor plan and always cleaned up at the end of the day. They showed me the installation, answered any questions I had, and made sure that the system worked perfectly before they left. When the system did have a disconnected wire months later, Giovani came out immediately and fixed the issue in minutes. He made sure to answer any questions I had and even adjusted a vent for me at no expense. I've had the best customer service with this company. They go above and beyond to make sure you're happy. Would absolutely recommend.

5 stars ! to project manager ANGEL. He came to my house to give an estimate. Angel is so professional he explained to us everything in such a perfect way .I will recommend Angel to anyone . Thank you

Pablo came by to do a yearly maintenance inspection and did a great job. was on time, kept the house clean, used a carpet, gave a detailed update about the aircon.

I had Southwest come out to fix our furnace last week, and they were beyond amazing. Fabian and his partner were very professional, arrived right on time, and made sure to explain everything to us. I definitely recommend Southwest HVAC

Pablo is great and very informative about his services!

Had a great service experience with Pablo at Southwest HVAC. He was curtious and thorough when trying to fix my AC compressor issue, which ultimately was just a bad capacitor. The several visits that I have had by Southwest have all been positive experiences.

Thank you Pablo for coming out and taking a look at our system for what was an unrelated cause of our water bill being higher than usual. He explained it was not our HVAC and answered questions in kind. The team has always been amazing whenever and whomever is sent to service the house.

We are SO happy to have worked with Southwest HVAC to install the system in our home a year and a half ago. Today, Pablo came out to check out our system because I had a couple questions. He came promptly and was so polite when answering all of my questions. We really appreciate his time and patience!

Absolutely amazing service from Pablo! Can’t recommend him or the company enough! Will for sure use them again in the future!

Tech arrived on time, and with prior notification as requested prior with scheduling. Tech (Pablo) covered his boots before entering my home, without being asked. He was polite, well-spoken, well-mannered, and friendly. Total professional experience. I manage commercial facilities and recognize well-trained and professional service. I recommend Southwest HVAC to any homeowner or property management in need of trusting and reliable HVAC service.

Awesome experience Southwest HVAC. Their HVAC maintenance and AC maintenance services are unparalleled. Erick cleaned my return & vents efficiently and handled ductless heating and AC services professionally. Highly recommend their services. Thank you Erick and Southwest HVAC!!!

Eric was knowledgeable, polite, and efficient. We requested service for our residence and were so happy with the work that we plan on going with Southwest for future HVAC maintenance. The customer service by the office and in the field were professional and worth the value. Thanks again Eric and Southwest HVAC!

I've previously reviewed this company; however I wanted to update my review. Eric, the service professional just performed a maintenance. The quality and attention to detail was as I expected from this outstanding company. Eric was so patient and professional. He really understands his craft and is committed to customer satisfaction and service. My recommendation without reservation still stands. Thank you Eric and Southwest HVAC for being standout service professionals and for the value you provide.

Erik was knowledgeable and professional will keep requesting him to service HVAC for maintenance.

Amazing service! Quick response! Great pricing! Pablo is incredible! Will work with them again in the future!

I would whole-heartedly recommend Southwest HVAC. I first called them last summer when my air conditioning stopped working and started leaking a lot of water. I've since had them back for maintenance a couple of times and the one friend I've had occasion to recommend them to has as well - it's always a great experience with the job done right the first time.

Mark has always shown professionalism and integrity! He is quick to diagnose the problem and get it fixed right away. I'll always, from now on, request mark for my service!

Greetings, I'm giving Pablo a 5 star rating. He was awesome! Very nice and friendly and spoke Spanish. Which that is plus, since my parents were able to communicate with him .

Pablo provided excellent customer service. Arrived timely, early in the service window that was provided. He was able to identify the problem quickly, explained it to me in terms that I could understand, and resolved the issue fast to get our system working again.

We were having an issue with our Air Conditioning, when calling around, Southwest Was the only company that would answer the questions I had over the phone. The other few had an answering service or dispatcher. Pablo came out and was able to diagnose our problem and suggested a repair He was kind polite and clean. I will definitely call them back again.

Honest amazing job!

Gio performed our routine maintenance on the HVAC installed by Southwest earlier this year. Easy and quick to schedule this appointment with the office. Gio is very down to earth, knowledgeable and efficient. He was super considerate of our newborn and even notified us of his arrival without using the doorbell. He is thorough and takes time to keep his work areas clean. Definitely would recommend this company for any HVAC install and service!

After having a sudden issue with my 4-year-old AC not turning on, I called Southwest HVAC since I had already set up a yearly maintenance plan. They sent over their most senior tech, Fabian, to come by the next day.

Fabian arrived on time and was patient and understanding. The Southwest HVAC representative also went to great lengths to diagnose the issue and address any of my concerns during his visit.

I appreciate their dedication to customer service, timeliness, and transparency in their work.

Thanks, Southwest HVAC!

Our technician Pablo was great - he explained everything to us regarding our issue, and the price was reasonable. Thank you Pablo!

I had my AC all of sudden stop working on Tuesday in the middle of summer now way!!! I went through YELP and found several companies. I had one bid and he told me I had a leaking hose and it would take 3 days to fix and it would cost X. I had Southwest scheduled today at 8 am. Juan showed up during the time frame, he examined the unit told me it was the capacitor and tested to make sure his diagnosis was right. He was and the $49 diagnostic went towards the reasonable replacement and he also said I should have a new filter. Service 5 stars, efficiency and fair pricing same day ALL 5 Stars!!!

I went out and got a couple bids so that I can compare apples to apples. Southwest had a very competitive bid. I work with Luis who took his time to explain their process. I really valued the fact that they had a book lit that outlined the different prices For additional services and different size material. It really allowed me to trust their pricing. I went with a Daikin FIT model that has a really good energy rating and fits perfectly in my small patio. The project took two days the guy that came out were very respectful of my home, try to keep it as clean as possible while they were working and did a wonderful job cleaning up. I would recommend Southwest HVAC to my friends and family.

Amazing company we had a great experience. Mark was so helpful with everything and explained to the reason we had the problem, he work fast with a great attitude, very cheerful. For any future problem we have with our ac definitely will get this company again. I highly recommend them.

This company is amazing. They are very honest, professional, and reliable. They love what they do, and they do it very well. Their craftsmanship is perfect. They go above and beyond. The prices are reasonable. You definitely get what you pay for. I love our A/C. I highly recommend them.

My air conditioning/ heating system is 25 years old and I was looking to find a way to stretch it out a few more years. I could see insulation coming out of the vents so I knew I had problems with the duct work. Giovanni from Southwest came out and conducted a thorough evaluation of my system. He clearly and professionally communicated the status of my system and provided recommendations that would improve my current system and extend its life. I went with his recommendations and couldn't be happier. My system is running strong and efficiently. Work was done quickly and efficiently and no mess left behind.

I feel comfortable with this company and would recommend them to my friends/family.

They seem to be more transparent / honest than the other HVAC companies I contacted and found an issue that another HVAC company conveniently did not find.

We've be working with Southwest HVAC for a couple of years now and are very pleased. This most recent time we needed maintenance and a leak repair and Mark was our technician. Mark was very professional, courteous and diligent in his work. We genuinely felt like he was looking out for our best interest and not trying to price gauge us on the services needed. The times I've called the office, the staff is very pleasant and accommodating to our schedules. We are happy to give our business to our local Downey businesses and Southwest is definitely at the top of our list! Highly recommend!!! A++++++

It was Thursday evening and I was out at camping with limited cellular connection when I heard from my Tenant that the AC broke. My Tenant was not available for a Friday appointment for diagnosis, her first available time was Saturday after 3pm. I had a hard time finding an appointment that fitted that time. So, I took a chance on a referral from our community and got in touch with Luis that Saturday morning. He answered professionally, politely told me that they are off at 12n, but he went out of his way to accommodate our need for a 3pm appointment that same day. From that point on, the communication was great. Luis made me feel comfortable and earned my trust that we would get the best value for our investment that we opted to get a full new unit with new ducts! They could not finish the work that Tuesday due to the excessive heat working in the attic, but they made it up by installing a portable AC for my Tenant to use that night! They completed the work the next day and my Tenant had nothing to say but good things about them. From our experience, I highly recommend Southwest HVAC!!! Thank you, Luis and Team!

Chris did a great job keeping me informed and getting my unit back to good working order. Highly recommend this business. They are friendly, professional and know what they're doing.

I have been using Southwest HVAC services for my home and my business for many years now! I cannot say enough good things about this company, but in summary, it is the best HVAC services company that I've ever dealt with (I've lived in four different states). Their professionalism, punctuality, reliability, expertise and craftsmanship are outstanding! Shout out to Fabian for being such a wonderful technician. Thank you kindly for being so professional and reliable

We had their technician Fabian repair our unit and provide maintenance on our hvac system. He was very knowledgeable and explained the importance of maintaining our system every six months. I’m very happy with the service and will recommend them to my friends and family.

The installation of my new heating and air conditioning unit was seamless. The team arrived on time and worked diligently to ensure everything was set up correctly. They also made sure to leave the work area clean and tidy just the way I like it. I highly recommend Southwest HVAC for anyone in need of heating and AC services.

I recently had the pleasure of using Southwest HVAC for my heating and AC needs and couldn't be happier with the service provided. The project manager was extremely knowledgeable about HVAC systems and took the time to explain the issues with my current heating and air conditioning units. They provided a detailed estimate and offered several options to fit my budget. Extremely impressed with there commitment to customer satisfaction. Highly recommend this company.

Thank you Giovani and Southwest HVAC. Wonderful service! Friendly, knowledgeable, reliable. Thank you for getting my mini splits running / repaired just in time for the Summer heat!! Very grateful!

Anytime you have to get any type of service it's an inconvenience and you hope for the best. My parents had an issue with their AC and someone recommended southwest hvac. Not only did Giovani handle the job with professionalism, he treated my parents with the outmost respect. He didn't try and take advantage of them, he was thorough with his work and explained everything step by step. I would highly recommend him to anyone.

Angel was an absolute angel! He evaluated my current, ancient, asbestos-involved system and provided several options for replacing it all with central or mini splits. I appreciated him educating me to the ins and outs of each option as well as his kind, pressure free follow-up. When I'm ready to move forward, I trust him 100% to manage my project.

My A/C unit was in need of servicing and after a few calls I decided on Southwest HVAC. Making an appointment was quick and easy with only a few days wait time and just in time for Summer temperatures.

Mark arrived on time and after answering a few questions he went right to work. As it turned out I needed some more Freon added for proper cooling. He also checked everything from fittings to filter to thermostat and even washed down the compressor unit.

I highly recommend Southwest HVAC and Mark as I found him to be a highly trained professional who took the time to explain everything to me plus make recommendations on how to operate my A/C for best results. The job was completed quickly and the service fee was a very reasonable. Thank you Mark and Southwest A/C.

Giovani from southwest HVAC is an absolute professional. I had a very complicated repair that required repairs and replacement part and it wasn't an easy job and Giovani diagnosed the problem, ordered the parts and did the job without any hesitation. When the parts ordered were not complete he made calls, got what he needed, and finished the repair. This is the kind of service that is sometimes so lost these days and I'd recommend SW and Giovanni specifically 10 out of 10 times.

Southwest HVAC did a fabulous job fixing my air conditioner problem. They were clean they fix a job the first time and the job was completed fast. Make sure you go to Southwest HVAC

I had called Southwest for a thermostat power failure and they set a schedule to come by in 3 days. Mark Ocampo came over and diagnosed a condensation pump failure. He replaced the unit and neatly rewired every wire that supports redundant safety switches making it possible for me to replace the unit myself in the future.

Excellent scheduling, and great repair. Had a transformer replaced. Mark inspected everything, testing voltage everywhere. He explained how things work and what wasn't working and why. Besides working fast, being clean and cheerful, he just a great guy. I wish he was my neighbor. I trust them, and I can't recommend them highly enough.

Highly recommend for all your HVAC needs. Fabian is a knowledgeable technician and ensured our heating and cooling system was up and running in no time. Thank you southwest HVAC

Huge thank you to Southwest HVAC for all their help! I just moved into my house a few months ago and if you have ever been in the Laguna Hills, you know how hot it can get in a big house with no AC😓. I was looking for the right company to go with and Southwest HVAC took their time assessing my home, showing me and my husband the process, and got started right away! I am ready for the heat this summer because I know I’ll have my AC on and fully functioning! Thank you Southwest HVAC, especially the Project Manager David😊😊

Southwest was awesome..there service and communication was great and there cleaning was fabulous after they got done every day..and when the job was done everything was clean and they explained how to use the thermostat.My furnace and condenser was nice and quiet.

After a couple months searching for a good quote on AC we found Southwest HVAC to do the installation. Very professional and great customer service. They came in and did a good clean job. We are very happy with the service we got.

Absolutely love the work they did in our new home! Especially after so many hiccups from previous HVAC companies I am so glad we found Southwest HVAC! They showed they truly cared about finding the problem, wore booties over their shoes to keep my floors clean, made sure they had my approval and knew what to expect! I will be calling again to have them maintain and service my neighbors unit too!

The project manager for installation, Luis Sanchez, is a treasure. What an asset to the company! So professional and knowledgeable about everything concerning air conditioning. These days integrity like that is hard to find.

I strongly recommended you give Southwest Havac a call to check out your heating and A/C equipment. The owners of this company higher the best of the best technicians to get the job done and all the customers are satisfied. Give them a call before the hot summer kicks in, don't be left out with a broken
A/C. I'm a satisfied customer.

Southwest HVAC is awesome! I have a Spanish style rental house in Culver City, the gas furnace needs to be replaced. The attic space is low, replacing it with another gas furnace or a central heat pump HVAC system will be an extreme challenge to even getting a city permit approved. Through a friend's referral, Southwest sales manager Angel Meza proposed a 4-zone Daikin mini-split system as the most cost-effective solution. He recommended using a ceiling cassette in the living room to provide a nicer and cleaner look, while using wall units in the bedrooms to save costs. The completed system has independent zonal controls, which is even better than the central heat pump system I had installed at my own home last year! The Team was very professional, all wall and ceiling openings were patched and painted professionally. As part of the work package, Angel's team also obtained the city permit. I'm really impressed with the great work! I will not hesitate to use Southwest HVAC for my other HVAC needs.

Our HVAC has been in need of care for some time now. I put it off knowing we would have quite of expensive ahead of us and knowing we would also have to deal with a crew of workers in our home. I decided to do what was needed and set up three HVAC appointments. I read a lot of reviews on "Yelp" and picked three that were near where we live in Downey. When I called "Southwest", "Southwest" was able to come out that afternoon and I was able to set up the other two the day after and the third the day after that.

Luis (Project Manager) came out that afternoon on time and spent 2 1/2 hours checking out property, checking the attic where our furnace was and under our house where most of our duct work was and I went with him also and he was able to explain what was noticed. He also took a lot of picture's. I told him at the beginning I had in mind new duct work and Possibly a new system. He thought new duct work was a good Idea considering there was a lot of rodent droppings and visible damage to the duct work. We then talked. He didn't push me one way or the other and made our business a comfortable setting.

That night I talked with my wife and she was fine with whatever I decided. We went with the whole new system, the "Daikin Fit" 5 ton system. "Daikin" offered a $ 1300 rebate and "Clean Air Tech" offered $ 1000 rebate. The carrot hanging in front of me made it a little easier to make it to go with a whole new system.

The job was completed in three day's and the crew's were great. The first day there were like six worker's and the next two day's there was a crew of three. Junior was the lead guy of the crew of three with Jose and Roman. They were all nice and worked well together. They seemed happy with their job. My wife and I felt comfortable with everybody that was here.

Upon having our new thermostat replaced the whole behind the old thermostat was large. I agreed to have the new thermostat moved to the right because there was a stud there which would give the support needed. "Southwest" has a handyman whose name is Transito who does repairs. He did a very good job on his patch work.

I would recommend "Southwest HAVC"."

I needed to replace my old HVAC. I got several estimates for gas HVAC and heat pump HVAC. Searching online for a local company, I read the reviews for SouthWest which were mostly positive. I called and them and Luis came to my house and explained how a heat pump would fit and work. He stated that the company that makes Daikin heat pumps trains their technicians. That was a selling point for me and the price after rebates was very competitive. Luis and the techs always arrived on time. The job took 2 days as promised. The heat pump HVAC works beautifully, very quiet compared to regular HVAC. When our gas water heater stopped working, I mentioned this to Luis, just in case there had been a gas line problem during removal of old gas HVAC. Luis came promptly to check this out and even brought his technician with him to assess and correct anything if need be. I was impressed that he brought the tech, which shows me that Luis is on top of any issues that may arise. I highly recommend SouthWest HVAC to anyone. Thank you Luis, a pleasure to work with you!

Southwest HVAC is awesome! I have a Spanish style rental house in Culver City, the gas furnace needs to be replaced. The attic space is low, replacing it with another gas furnace or a central heat pump HVAC system will be an extreme challenge to even getting a city permit approved. Through a friend's referral, Southwest sales manager Angel Meza proposed a 4-zone Daikin mini-split system as the most cost-effective solution. He recommended using a ceiling cassette in the living room to provide a nicer and cleaner look, while using wall units in the bedrooms to save costs. The completed system has independent zonal controls, which is even better than the central heat pump system I had installed at my own home last year! The Team was very professional, all wall and ceiling openings were patched and painted professionally. As part of the work package, Angel's team also obtained the city permit.

I'm really impressed with the great work! I will not hesitate to use Southwest HVAC for my other HVAC needs.

Southwest HVAC is a one stop shop if you are looking for a professional organization that knows exactly what they are doing and gives you peace of mind regarding the quality of their craftsmanship. They will manage the process from beginning to end with professionals at both the senior level down to actual installers and permit obtainers. I deal with contractors as part of my profession and it was clear from the start that this company is honest, transparent and has high standards to "earn your business".

I had Southwest install a Daikin Fit inverter so I can only speak to this technology if that is what you are considering (gas furnaces and standard heat pumps were not on my radar).

Estimate Process - While other HVAC vendors came to inspect my ancient HVAC system to provide a bid, Jamie from Southwest was the only one that measured the size of my house and provided me his hand drawings. Last thing they want to do is size a unit only to find out it was too large/small after the install. The bid they provided me was detailed and transparent breaking down the exact scope and cost. That level of transparency allowed me to remove an item from their bid that I didn't want and gave me comfort that I knew exactly what I was signing up for on the contract. Their overall pricing was within reason compared to other competitors. The vendor told me it would take about +/- 3 days and they delivered on that timeline. This vendor makes every effort to understand your expectations and I really appreciated that because it prevents miscommunication and sets the bar for what they must do to exceed those expectations (which they did).

Installation - On the start date of the job, Jamie showed up along with Junior, the crew chief, to make sure several of my unique requests on the contract were relayed down the chain to the installers. I was even fortunate to have Julio, the General Manager, come for the kickoff. At one point after surveying the electric panel, Julio offered me two options to run the new power feed from the garage to the attic. The 1st option was the simple way but not aesthetically pleasing while the 2nd option was complex as it hid all the conduit away from plain view. I ultimately chose the simple way due to easier long term maintenance but the fact that Southwest HVAC would even give me the option to choose speaks volume about their transparency. In Julio's words, offering me this option was not about what was easy for Southwest but about keeping the customer happy with the project's end result. The installation crew also did an excellent job of cleaning up the interior of the house at the end of each day.

Daiken Fit - While it has only been two weeks since the install, the unit is performing as expected and the thermostat control panel is first class. Besides performing standard temperature control, this panel also allows me to turn off the Wifi (reduce EMF), measure indoor air quality and schedule the fan for standard air circulation.

Permit - Post installation, your project will need to pass the CA duct install test known as HERS (+95% efficiency) before the city will approve the system install and permit signoff. I talked to the HERS tester who has been performing independent testing for years. He told me he has never failed a Southwest duct install, even for a vendor as large as them.

If every contractor ran the same process and applied the same standards as Southwest HVAC, the home improvement and maintenance process would be so much more pleasant.

After my former HVAC company gave me an outrageous price to fix my furnace, I turned to Southwest, which was recommended by both Yelp and my daughter. Luis came right out, gave me a very reasonable quote, gave my daughter an extra year of service for the referral and had the furnace installed, inspected, and signed off quickly. He was very responsive and made the process so very easy. Highly recommend this company!!!

To state what others have said, no pressure for a sale, just good quality work and very responsive to all of my questions and concerns. I let them put a sign in my yard, that's how good they were!!!

They were great to work with from the begin when they walked through our various options, gave us a quote on the various options and most importantly gave us time to review and discuss without pressuring us. Jamie, the rep we worked with was very knowledgeable, friendly and frank. When he came out for the first visit, he measured the interior and looked inside and outside of the house to make sure he was providing accurate information that took into account our house a la a whole. Many other companies just spent two minutes taking a look at our outside unit and never looked at the ductwork or inside configuration of the house. The install crew was professional, friendly and timely. They did the little things like cleaning up after themselves and vacuuming each day in order to make sure our house was spotless like they found it. I’d highly recommend them. Though I hope our system doesn’t have any major issues we also have piece of mind with the warranty knowing that they do high-quality work and will remedy any issues.

Excellent service when you need them most, fast and clean service.

Great service! Fast and highly professional

I worked with this company for a year and three months. during my work with them they showed neatness, organization, responsibility, and a great work environment. out of my experience with HVAC this company has done the cleanest installs I've EVER SEEN. This is due to the pride that the workers/company has in anything they do . The Techs are also a big part of the company , giving friendly , and honest service. I've never seen anyone try to get one over on the costumer , but instead try to make a connection with the costumer and provide great service so that the costumer is happy. Great company. Definitely a go to when it comes to HVAC .

Had an annual maintenance and re-balanced system. Fast and on time. System is still working well.

I recently had the pleasure of experiencing exceptional service from Southwest HVAC, and I couldn't be happier with the results. From start to finish, they demonstrated a level of professionalism, expertise, and customer care that truly sets them apart in the air conditioning industry. They turned a stressful situation into a hassle-free and pleasant experience.

Highly skilled professionals, that stand behind their work!

The technician checked our unit carefully and gave me options to repair or replace the system. He tried all the available discounts and the price is competitive compared with other companies.

Crew was prepared and quick. Exceptional customer service and a great help in getting me set up with a company to help finance and pay for the work done.

Ray ( Ramon) was prompt and professional. He took time to explain the “why” of the system issues. He also told us about equipment for allergy-prone people and explained the maintenance schedules and warranty. We will ask for Ray again!

They did an awesome job installing Mini Split and complete duct replacement for the whole house. They communicated with us constantly by phone, email, and text about schedules, and the workers were on the spot with their appointments. Job was finished on time as promised. Workers were super polite, efficient, attention to detail, and cleaned up to our satisfaction on each visit. Highly recommend to anyone with AC needs!

Everything with this experience was great! The representative Jamie was excellent! He was extremely detailed with everything that we needed. He listened and gave us exactly what we asked for. The two workers ( I can't remember their names) we extremely polite and professional. They worked non-stop since we were on a time crunch. Thank you all for your professionalism and a job extremely well done!!!!

Amazing service from start to finish, including the initial review and quote process, to the guys who did the installation. They left the place immaculate every day after working and we love our new AC! Would highly recommend

Needed maintenance for split system, Southwest HVAC had the best pricing. Our technician was Ramon, I appreciated his communication. He explained everything he had done and even provided tips. From beginning to end pleasant experience.

Fabian and his crew were knowledgeable and courteous. They listened to my concerns and tested what they needed to. He made sure to explain all the processes and what he was doing in detail so I could understand what was being done and why it was being done. Once we found my issue, he laid out many options to fix it without pressuring me to go with the most expensive route. I didn’t feel that he was there to just sell me his equipment. The job was done quickly and cleanly and now everything is back up and running with their guarantee on the parts and labor. I am very satisfied and would highly recommend this company for all HVAC needs.

Good company. Great workers. Very professional. They will work with you on a price. Highly recommended to use this company.

Called for yearly PM on AC mini splits. Tech Mark came out on time with great attitude and a smile worked on all units. Got everything checked out and properly working. Very Professional and great service. Highly recommend SouthWest HVAC.

Always a great service. I’ve been a client for years and I have always had a great experience. Their technician Omar is such a gentleman and very professional.

Finding a HVAC company is an adventure. Different technology, different models and different prices. They say it is not really about the equipment, but the quality of the install. How do you know you can get a quality install? You don't, but if you make it a mandatory to have a permit then the installer will make sure they are doing it by code so it will pass. Then shortcuts are not taken. How do you know if your new system is working efficiently. By law you have to have a HERS testing to get a permit approval. HERS testing ensures your new HVAC is running efficiently. How do you know who to choose? Eventually they will weed themselves out as you ask more questions. One of the bids I got ghosted as I asked for more specifics. Also, some might charge a lot for permit. Always ask for model numbers of equipment being installed to compare bids. Get at least 3 quotes. Angel came in for a bid and he was the only person that actually measured my rooms. He gave me a heat pump bid. I had 3 others that were regular furnace/condenser. I got another quote for heat pump and South West was still lower. They also pass the rebate to me. I inquired about heat pumps which require an extra 240v plug. Angel looked at my panel and said my panel can accommodate it. What did other bids state? I need a new electrical panel. A lot of installers want to stay with the old furnace systems since it is less complicated and require new knowledge of heat pump system. South West is installing newer tech heat pumps. Ricky, Chris and Juanito worked for 4 days installing my new HVAC. They cleaned up after their work was done every day. I had it in my closet and installed new system in my attic. What use to sound like a jet engine in my hallway is now whisper quiet. Transito came in to do minor patch work and Antonio came in for permit approval. Inspector needed some minor things done and it passed after second inspection. Prior to this HERS testing was done and it too passed. I'm very impressed with South West. They are efficient with time ( They had a guy come by to pick up my old HVAC instead of them having to leave site and drop it off). They also had a master installer come by to make sure it is done right. As a customer I see this as QC (quality control). Angel also communicated well via calls or text. He always let me know what is going on. My HVAC. 4 ton Daikin Variable Stage system | Daikin One+ Thermostat New Ducts (Angel mentioned they hang the ducts which I was afraid some installers might not do). Attic install 4 inch filter system Surge protected disconnect. Great company and great people.

Years ago, I had a mini split system installed by Southwest HVAC. The product and service back then was great and I used them again when I expanded my AC system with just as great service. Since then, they've been out for warranty and out of warranty service and each time, the team has been great. Even now, I trust Southwest HVAC to service the AC system in my home. The product selection is great and the pricing is, in my opinion reasonable and a great value.

They were great! Polite, fast and inexpensive. I highly recommend them

Its was great 👍

Thanks to Southwest HVAC, my leaking air duct issue was finally resolved. Southwest HVAC and their representatives, Tommy and Julio, and the technicians were professional from start to finish. The company offers financing options if you’re interested. Unlike other HVAC companies I dealt with, Southwest HVAC explains the process of any repair work needed for your HVAC system.

We had an amazing experience with Southwest HVAC. From the beginning, they were much more organized than other companies we looked at. They were able to come quickly and provided a quote within a few days of coming by. They came in a bit less expensive than two other companies we looked at, and took care of permitting which other companies were not going to handle. They did a great job with installation - they were punctual and completed the work in the timeframe we were told. They helped coordinate the post inspection with LA DWP as well. Would highly recommend working with them!

Great company, they are punctual, they have reasonable prices, and they are very knowledgeable about what they do. What more could you ask for from a company, I would recommend them to anybody.

Service was great. Technician was on time and was very knowledgeable. I will recommend southwest hvac to all my friends and family.

Had a great experience with this company! Omar was awesome, he kept me in the loop regularly after he figured out the problem with my heat unit and had the part ordered. Unfortunately, it was backordered, which wasn’t their fault but checked in often to give me updates!

My parents' wall furnace broke and I got several companies to come out and review the situation. They all agreed that the wall furnace needed to be replaced. While Southwest HVAC was not the least expensive, I chose them for their service, the thoroughness of their diagnosis, and the knowledgeable conversations I had with them. Jamie was my main point of contact and he was wonderful. He was really caring and patient with my dad. Everyone I worked with was communicative and timely and very professional. I have zero regrets for having gone with Southwest HVAC, they exceeded expectations. They were also the only ones who mentioned the need for city permitting and took care of scheduling the appointment, met with the inspectors, and ensured we were correctly permitted. A+ all around!

We had a pleasant experience with our service technician Omar Melendrez. He was very courteous and respectful of our property. Omar was very helpful and honest and did a fantastic job explaining what the issue was and worked very efficiently to complete our repairs quickly. I would definitely recommend Omar and Southwest HVAC to my friends and family for any repairs or issues with their homes.

Installed new heat pump system.

Mark O'Campo and his team are fantastic and I would highly recommend to anyone in need of their services. After I texted Mark about my installing the new system, Mark called me within minutes and came the next day to inspect my home. Initially, I was concerned about my flat roof and low attic. However, after Mark brought in his manager, Edwin, for a second opinion, they came up with the great solution of mixing external and internal ducts which saves my flat roof Two days later, the crew showed up to work and everything was finished on schedule. The entire team was extremely professional. Alex, Dennis, Christ and others arrived on time every day, worked efficiently, and were open to answering any questions I had, Not only were they professional, I was really impressed with how considerate they were. They laid a drop cloth to protect my wood floors, covered their shoes when walking in the home, and made sure to clean up after themselves at the end of the day. They even took out their own lunch trash, even when they didn't need to! They maintained constant communication with me the entire time, and were very responsive whenever I reached out. After they finished up, we had some heavy rain so one of the registers had a small leak, but once I reached out, they came the next day to fix it. I am extremely happy with our new central air system and everything has been working great. Mark and the team were a pleasure to work with, and I would strongly recommend to anyone!

We called Southwest HVAC for an annual maintenance service. Our technician (Ramon) was very thorough and communicated with us what he did. He took the time to ask if there were any issues or concerns with our system. He inspected the hvac system and offered his advice on what it needed to be done to fix the issues. He cleaned the grill, the blower motor and cabinet, flushed the lines, clean the condenser and checked all the major components. Their price is higher than the offers I get in the mail but I don’t know what work is included with those offers.

Southwest HVAC put a new system into my home. It was high quality and their service /installers were top notch. Manny and his team are exemplary. It's been a year and I just had them add an air filtering system which I am also very happy with.

Can’t recommend enough. Erick Garcia was great!

We just had South West HVAC install a new furnace and ducting in our home and the entire experience was absolutely perfect from start to finish. They are very knowledgeable, timely and super customer-service oriented. You can tell how much they want to earn your business and do right by you as well. I would highly recommend using them for any HVAC needs you have.

I have used Southwest HVAC for a number of years and love their service. They did the original installation of both heating and air conditioning of my renovation. Since then I have continued to use them regular maintenance. Great family business. Please keep up the great work.

He checked our old gas heater and found out the problems. Thanks to him, we can avoid the problem.

Excellent service. I have used Southwest HVAC to install two HVAC systems and service them. They have always been professional and reliable. Ray, the service technician on this service, was very helpful, informative and thorough. Strongly recommend this company.

Southwest are honest and ontime. They always repair the issues and are always glad to answer any questions about the problems at hand. Thank you Southwest.

Ramon was professional and thorough. He explained everything and didn't try to upcharge. Southwest HVAC were quick to respond. Very pleased with the service.

The best service and quality products.

The guys had a hard time removing my old furnace. It took them a while but they were able to get it out and compleated the job the same day. Friendly, hardworking, and clean. A+

Technician Ramon was simply amazing in that he followed through on the entire process getting the job done. He was patient and courteous and always on time.

Called the company and Giovani came out the same day to give us an estimate on replacing our air condition unit. Giovani and his crew came out on time and did an excellent job. They were professional and clean up after finishing the work, Very good communication with the company.

Southwest HVAC was awesome. They came for a free estimate explaining each system in complete detail for selecting the right one within our budget. We chose their #1 top seller. Installation was started within two days. A crew arrived on time and ready for work, taking care to cover things to minimize dirt & dust. The entire process was to be 3 days, from demo of the old system and installation of the new one, however, they completed it in only two days. I must add, the crew of 3 employees worked seamlessly as a team and were able to maximize the working hours through their coordinated effort. Everyone genuinely took a personal interest in our HVAC needs and the work performed. We were so pleased with the finished results and the follow-up by Louis to ensure we were thoroughly satisfied with the work and the performance of the units installed. I highly recommend Southwest HVAC and would use them again without any hesitation or reservations. Great job guys! Note: the unit we selected was the quietest one and you can’t even hear it when it’s running, so Good!

Upgraded my system. Price was right and they did a perfect job. They even put covers everywhere along the ground so they would not track anything in the house. Warranty was excellent as long as well.

Great service from SW HVAC. Luis gave a great competitive estimate on the duct replacement and even recommended doing some add'l work / pro's and con's. Even though SW HVAC was a little higher than the lowest bid, I chose to go with SW HVAC due to the technical knowledge offered as I had a good feeling the job would be done right. I'm a guy that would rather pay a little more and have the job right, then to be on the cheap and get average work that might have to be re-done in the future. Year's of industry experience Job was done a a couple days as estimated and crew was professional and polite. Highly recommended and ask for Luis as you'll be in good hands. AAA ++

I have nothing but positive things to say about the level of quality, service and professionalism from my experience working with Southwest HVAC. I knew I could trust Tommy as my project manager the moment I met him at our consultation. My house is less than 1100 square feet and they installed a 3 ton Daiklin MSP Concealed Ducted Unit with a custom plenum in my very narrow attic and a VRV Life inverter in my backyard. It was a 5 day project--his crew worked on installation from Mon-Thu and HERS testing on Fri. My house was built in 1931 and my walls and ceilings are made of plaster. Tommy set expectations with me early on and said that cracks would likely form once the crew cuts into the ceiling to install the vents. To my delight, no cracks formed at all which is a testament to the quality of their work! They even sent their framer to reframe and paint my attic entry which they had to expand in order to install the unit and it looks great! I am completely satisfied with the end-to-end service I received and I didn't have to arrange anything except for being home for 5 days to complete the project. I'm so happy with my central air conditioning and heat system they installed in June right before summer. 100% would recommend Southwest HVAC.

The technicians for Southwest are the best - they are thorough and at the same time very personable. It feels like a small town business, meaning they are very friendly and helpful, and you feel very cared for. It's a rare experience for a big city. I'm not surprised that they have so many good ratings, I would recommend them to anyone and everyone!

Great response time. Will definitely recommend. Needed an emergency plumbing situation fixed. They called within minutes and scheduled a technician to come out.

After evaluating 3 different suppliers, we went with SouthWest HVAC. Jaime provided equipment specifications for review, provided various system solutions and promptly answered all our questions.

We didn't feel pressured (like other suppliers) to decide before a promotional price expiration. Jaime worked with us to fit the 4 ton system in the 3 ton location to minimize installation modifications.

Roman, Daniel, and Peewee did a great job of replacing our old system in 1.5 days while using protective covering over the work area. They efficiently worked together sharing tasks and cleaned up after completion.

I highly recommend SouthWest for your HVAC installation and services needs. Great service, best, value, and quality. The highly rated reviews reflects the company's commitment to customer satisfaction. Thank you Jaime for working with us and playing with our puppy Sherlock!

Southwest HVAC is a Great family company. Have used Julio for years and appreciated their service always. Raymon the current tech is super. Knowledgeable professional and friendly Great resource and great service. Keep up your great work. R Caldwell

I previously reviewed Southwest HVAC for their 5 star installation of my Daikin AC. This is a follow up review for their maintenance. I had technician Ramon Chavez service both my ac and heater today and he did an amazing job. He was very thorough and explained what was done, unlike other companies that previously sent me technicians who did not really spend the extra time checking things through or explaining what was done. I highly recommend Southwest HVAC for both installation and maintenance.

Southwest HVAC is the company to go to. They have great technicians who have a lot of expertise. Giovanni always provides exceptional experiences and goes above and beyond for our routine maintenance checkups. I highly recommend them!

I recently had the pleasure of working with Southwest HVAC to replace the external duct from my HVAC unit, and their service was nothing short of outstanding!First and foremost, the technical proficiency displayed by Tommy and Julio was remarkable. They expertly handled the replacement of the external duct and did so with utmost professionalism and efficiency. Their attention to detail ensured the job was done perfectly, leaving no room for future issues.What impressed me the most was their knowledge and willingness to educate me about the maintenance of the HVAC system. They provided valuable insights and tips on keeping the system running smoothly, saving me time and money in the long run.I must commend South West HVAC for their commitment to customer satisfaction. From the initial consultation to completing the work, their team was courteous, punctual, and highly responsive to all my queries and concerns.I wholeheartedly recommend South West HVAC for anyone in need of HVAC services. Their top-notch maintenance services ensure that your HVAC system is in the best hands. Kudos to Tommy and Julio for their exceptional work!If you're looking for reliable, knowledgeable, and professional HVAC services, look no further than South West HVAC. They truly set the standard for excellence in this field!

Ramon was our service provider and he was GREAT!!! He was so conscientious and really went above and beyond what was needed. Hvac is a good company to work with. They installed both heat and air and I've used their firm for all the servicing needs.

Luis and his entire team did a great job replacing our old HVAC system with a Daikin Fit model. From the beginning Luis was very professional and patient with all the questions we had. He was also able to coordinate our landscapers to ensure that there would be no interference with our sod installation. Additionally he was very flexible when my wife and I had to go out of town suddenly during the installation. Most importantly the new hvac unit is working great now that it's getting colder. Thanks again Luis!

Giovani came by to inspect the non-functioning furnace and recommended a circuit board replacement. During the next appointment, he discovered that new gas valves are needed, and was able to complete the work during the same day. The cost is on the higher end, but the work is very professional.

This review has been removed for violating our Terms of Service

Southwest HVAC is the way to go for your HVAC needs. We have been going through a home remodel for close to a year. Southwest has been nothing but excellent. Today Ramon came to complete a final phase of the work. He was punctual, friendly and knowledgeable. He left the area clean and tidy. It was also very fast. Whatever you do you also must work with Luis Sanchez. When he came out his quote was more than fair. Southwest has become family.

Ramon was my tech and he was super knowledgeable and gave me a few recommendations. The price was very reasonable and I signed up for a multi visit service plan. Ramon explained everything that he was doing and was very thorough.

this company is great, from start to finish!!! i had two young men come by today to do the job that I was quoted by Jaime...great guy. anyway...this job was complicated! a heater hose had to go into an addition room that had almost NO CRAWL SPACE! no other companies could get this job done...or wanted to charge me a lot!

Chris and Juniior came by to do the job...they already knew the situation and they did a great job!!!! Chris is the guy that crawled into that smaaaaalll space to get the hose in there! he is definitely the troubleshooter for the company!! how he got in there I will never know? chris...did a great job assisting him and getting this job done! I'm soooooo happy!! these two workmen were really nice guys also. a pleasure doing business with them.

All in all....this company excels from start to finish!!! thank you guys for getting the job done!! also would like to say that Jaime, project manager came back and ran down the job to them...which made me feel better!

anyway....one happy customer. thanks guys!

So I gotta give these guys props. As soon as they saw my review, they called me and we had a lengthy discussion and it turns out it was a misunderstanding. The phone operator who took my order did not understand what I was asking for and mislabeled the job. I don't understand HVAC terminology so part of this is my fault... But I definitely wanna acknowledge that these guys went above and beyond to work the situation out. They came back to my house, did the maintenance and gave me a very generous discount. But beyond all that they were just really patient and nice and clearly care a lot about their company because they responded immediately to my review and worked diligently to resolve the situation. I'm glad I met these guys and will I'll definitely reach out to them next time.

Was very easy to request COI information from Southwest HVAC prior to engaging them. Prices were competitive. Ray went above and beyond in customer service during the appointment itself.