Heating Maintenance Long Beach

I planned to get several bids to replace my existing attic furnace and add central A/C. When I called the first company their first available appointment was 10 days out. Meanwhile, I researched other companies and came across Southwest HVAC. After reading the Yelp reviews, which were consistently 5 star, and seeing one review that decided to select Southwest HVAC after receiving estimates from several companies (one of which I was planning to obtain also) and being extremely happy with their company, I decided not to waste any more time and call Southwest HVAC. When I called for an estimate, they scheduled me for the very next morning. They provided me a text message of when they were on their way and they arrived on time. Albert Nevarez arrived to provide the estimate and also introduced himself as the Project Manager if we decided to move forward. Albert was very thorough in assessing our existing furnace, evaluating our needs for an AC based on our house size, where it would be best positioned and offered several Makes/options to consider; explaining the benefits of each. Albert further explained the work involved, including installation that would required breaching walls and roof, and how they would repair those areas. Albert settled any concerns I had with potential damage, promising to properly seal and patch any areas.

I received the estimate for a new furnace, AC and attic vent. The price was very reasonable. I decided to go with Southwest and they scheduled the work within just a few days. The installers, Jose Penaloza and Jaime Borilla, arrived on time both days to complete the work and they were great through the project. They thoroughly explained what they were going to do prior to doing it to make sure I understood and agreed. They also found that my existing ducts were too big for my existing vents and that the prior work was shotty in how they were secured together. They properly made the repairs to ensure there wouldn't be an leakage of air. Overall, they were great and Project Manager Albert Neverez was very thorough in explaining things and responsive when I had any questions. I highly recommend Southwest HVAC.