I decided to go with Southwest after having received 3 quotes, one of them having been Costco. I dealt with Albert, the Project Manager, throughout the entire process. Albert provided us with excellent customer service! He was always available to us in case we had questions, and even made daily visits to make sure everything was going as planned. I also really liked that Albert took the time to come by and suggest where vents should be placed for better air/heating distribution. He's definitely someone I'd refer all my friends and family to.
The installation crew was great, especially Alex! They were very neat, organized, efficient, and punctual. I was mostly impressed with how neat everything looked in my attic! Everything was pinned up securely and nicely!
I almost forgot to mention that they also took care of removing my old outdated wall heating unit. They patched it up and color matched my walls, leaving it like there was nothing ever there! Impressive.
Did I mention all this was done in 4 days!? I'm telling you, this company definitely knows what they're doing and has it all together. Nothing left for me to do but sit back and enjoy my HVAC system.