SERVICING LOS ANGELES & ORANGE COUNTY FOR OVER 10 YEARS

I really appreciate the time, care, professionalism and respect that Southwest HVAC showed me and our home.

They came out for a AC change out and the crew worked very hard installing the unit, running new lines and making sure that it would keep us nice and cold in the summer. Really great bunch of guys. The manager even stopped by and walked the entire job to verify things were done to Southwest Standards.

Thanks folks, we look forward to using this all summer.

I just want to say thank you to Angel and Southwest. We moved into our home 3 years ago (it was built in 1952) and I am not sure how they survived all those years without air. That being said I got 3 separate bids and was most impressed with the presentation and pricing from Southwest. Angel was professional and informative throughout the entire process. He has followed up with us several times to make sure that we are happy and that the unit is running properly or if we had any questions. I would highly recommend Southwest above all the rest.

I called three companies to bid on Central A/C for my home in Long Beach. The first company never gave me a quote. The second company was SouthWest, and the third was another local business.

From the onset, their customer service was excellent. Oscar, the rep who serviced our home on the first visit was on time, very clear in his information and extremely good at following up with a phone call the week after giving us the bid.

When I followed up to get some clarity on a few questions I had, Oscar was diligent in returning the phone calls and texts. I was being sold on a Daikin brand unit, and had heard some so-so reviews. Oscar informed me these were the best in the business, and they had the best track record of any units they used. So I took his word on that.

The day of the install, Johnnie and Jorge showed up at 8:00am on the dot and worked all day to complete the job by 7:00pm. They installed the unit where we discussed, and even took the time to walk me through installing a "smart thermostat" myself, which I later did.

SouthWest needed to cut some access holes in the side of the home. The following Monday, they sent their patch/repair man Alfonso to come and fix the holes. Since he could not find the exact siding to match our home, he figured a way to use a hidden piece and paint it. The patch looks professional and the follow through was amazing all the way.

I would highly recommend SouthWest for HVAC services in the Long Beach area.