Thank you, Thank you. My tenants had heating problems at the residence. I made the call first thing Christmas Eve morning ????
The office gave me a time frame this morning of response. Same day. ????
She replied yes, when I asked can I be notified when the serviceman is enroute. It had been cold in the area, so I really needed to get this wall heater and thermostat fixed. Did I say they have 4 kids too. Not even 30 minutes later, Mark had deduced the heater wire was in the wrong place (I guess when new flooring was laid) and he connected the wire at the thermostat that had come loose. He lit the pilot and moved the thermostat lever and whooshh!!!! I said Yayyy!!! ??????????? Mark said Merry Christmas!!!
I would use them again. This was a load off of my mind????
I called with heating concerns on my
furnace. The installation manager came out and determined that there were flames exposed. Wires which had burned. The very next day installed a new unit. Thanks for saving my life. Edwin, Brian, Kevin, Fabien and Claudia. Your team was great! So professional and affordable. Thanks again
Tommy came in gave the answers I wanted to hear n made sure everything was to my liking asking about the little things was a plus. When the crew finished up I was impressed on how clean the left my attic and how they walked me through it.
Southwest HVAC was a great choice. I called in to get my unit serviced and the receptionist was able to get a technician out on the same day. Now my unit is up and running!
Thank you Southwest !
My Father called them. They arrived on time as they said, was very honest and ethical, did not take advantage of a senior citizen, changed his filters. Finally a company that I can trust when my Dad is home alone! Thank you.
I have worked with Southwest HVAC for nearly a year now as a vendor and it has been a great experience. The office staff is professional, pleasant and very helpful. We've provide them with a couple different people for staffing support, some worked out whereas others didn't; nonetheless, we were always able to come to the best solution for all involved. Judy and Julio are great to work with and their staff I amazing!