
OMG!! I totally see why they have five stars! Firstly, they respond with a quickness. Secondly, customer service is great! Angel was my estimator/rep who helped me with everything. He came to my house explained all my options to me, and helped me make a decision that I was comfortable with for my house and my finances. I went with a mini split. I'm a true Californian, I'm freezing once it hits below 60 and unbearably uncomfortable when it hits more than 80 This system has cooled all the common areas in my house as expected and as Angel described. It does cool the bedrooms with the doors open - slowly, but definitely surely. (Plus, we already have individual mini Window AC units that we barely even use now) Lastly, the team that did the installation was amazing. They were polite and professional. Once it was installed they stayed for a good while to make sure everything worked great, which was very considerate of them. When they left, Angel called me to see how things went. A couple days later, he called me just to confirm. I confirmed the systemstill working amazingly. I had my doubts of how it would look in my house too. It's actually not ugly LOL Right on time before the crazy summer, with who knows when this COVID Quarantine will be over. At least my kiddos and I will be most comfortable in our house! TRUST the reviews and you will NOT be disappointed!