SERVICING LOS ANGELES & ORANGE COUNTY FOR OVER 10 YEARS

These guys were amazing! My AC was not cooling anything. I called on a Wed during an awful heat wave, they came out the next day. There were a few issues with my unit, and I had to leave it turned off for a night, but they were right back the next day at exactly the time they said, no appt window the next day. They knew my dog and I were miserable, and they got the unit to cool down the house in no time. I will always call these guys first!!!

The best experience we've had hiring a company to work on our home. They were amazing, especially Tommy. He provided all the details we needed to make a decision, recommended a Daikin variable air conditioner/furnace system that met California's strict qualifications (other companies said Lennox was the only one available - Daikin has a better warranty), was a great project manager, responded very quickly to all communications, and stayed on top of the project once it started. We really appreciated that he knew specific permitting issues for the city we live in. Southwest was not the lowest bid, but the installation techniques, the superior product offerings, and Tommy's knowledge and the level of detail provided during the estimate is what sold us. They did not disappoint. All of the guys that worked on the project were amazing. Worked quietly and efficiently and almost finished a day early, but Edison scheduled maintenance that turned of the power off, so the unit couldn't be tested, nor the wi-fi thermostat set up. The Daikin unit is incredibly quiet and our home is so cool! I'm sure if we need anything in the future they will be there to take care of it.

We had 3 quotes for our new heating and A/C system. Of the 3 quotes, only Izzy actually got into the crawl space and went to the back of the attic and checked out what he could. The other two companies peered in and then came down to quote. SW HVAC came back with the best bid by and although another firm said they guarantee they beat, why go with someone who was higher and wants to see what the other guys doing? The third company was interesting in that they wouldn't quote the A/C because they said homes in our area are very difficult to work in and the homes don't lend themselves to easy modifications (huh?, do they only want easy jobs?)Julio and Izzy met with my wife and I, we went over the HVAC systems and we added a air cleaner in addition to a much more advanced filter. Also, they created two zones controlled by Nest thermostats. We didn't realize how bad our heating system was until SW installed our system and it has been like a different home since then. My wife wanted the A/C and although this isn't the right season for it, we'll be ready for it next summer. It was Julio who went into our attic and found a great way to route the copper tubes to the A/C condenser through our home without having to risk it being routed over the roof to the second story. It looks very good.Julio has been nothing but professional and courteous. What I really like is his personal responsiveness. Many times the head of a company will give you their cell number for texting but 9 times out of 10, they never respond to texts. Julio responded to every text in a timely fashion and never forgot what he promised. That is very rare and my wife and I have dealt with many contractors in the past. Their crew is hard working  (Joney, Francisco, Johnny, Alex, Alfonso) and will try and stay past quitting time to resolve things before they go home. They are professional, tidy, and lwill eave your home better than before. I would add that whenever we use contractors, get involved so you know what to expect and aren't surprised later.