The best experience we've had hiring a company to work on our home. They were amazing, especially Tommy. He provided all the details we needed to make a decision, recommended a Daikin variable air conditioner/furnace system that met California's strict qualifications (other companies said Lennox was the only one available - Daikin has a better warranty), was a great project manager, responded very quickly to all communications, and stayed on top of the project once it started. We really appreciated that he knew specific permitting issues for the city we live in. Southwest was not the lowest bid, but the installation techniques, the superior product offerings, and Tommy's knowledge and the level of detail provided during the estimate is what sold us. They did not disappoint. All of the guys that worked on the project were amazing. Worked quietly and efficiently and almost finished a day early, but Edison scheduled maintenance that turned of the power off, so the unit couldn't be tested, nor the wi-fi thermostat set up. The Daikin unit is incredibly quiet and our home is so cool! I'm sure if we need anything in the future they will be there to take care of it.