SERVICING LOS ANGELES & ORANGE COUNTY FOR OVER 10 YEARS

Here's the deal guys: Southwest HVAC is awesome. Yesterday, they installed a new 24k Daikin mini-split system in my small back house, and I absolutely could not be happier.

I dealt with Angel, and unlike other companies that I got bids for, which I'm sure saw a single woman and tried to sell me on something I didn't need, he didn't try to give me the run-around and convince me that I needed to spend a ton on running ductwork for traditional HVAC in my small back house, given it's small size. Instead, he gave me the best quote for a mini split system, and included way more stuff in it than the other bids, like the HERS testing, removing the old heating unit from my house, and rough patching.

I am so incredibly happy with this unit. ...

When I called southwest, I spoke directly to the owner who was very honest and trustworthy. He scheduled an appt for the next day. They sent Ryan, who was an excellent service guy. Backstory: I had a different company come out and charge $150 for an AC tuneup and all they did was a visual inspection then wanted to up-sell me and charge outrageous prices to clean my coils @ $380 per unit (I have two units). So I called Southwest hvac to compare prices and they quoted half the price @$165/unit for cleanings. Then once Ryan got here, he ended up cleaning my coils for free because he said they weren't that dirty. So I signed up for a 2 yr service plan where they clean coils and replace filters once/yr. for $300. So that's only $150 per year to replace filters and do cleanings during the tuneup + 20% off all other services. That's a good deal and a super honest company. I searched around and after finding these guys, I wouldn't go anywhere else.

So, 2 years after we had our system installed by Southwest, there was a problem with the A/C. I called the Southwest office, Julio and his team came out the next day to diagnose it. It took them two days to get the part and they came out and repaired the system. No charge, all under warranty.
Julio and his staff are great to talk to and work with. They go the extra mile to satisfy their clients. I'm really happy we chose to support a local small business and had Southwest install and maintain our heating and cooling system.